We have a 15 day return policy. You must contact us and send us a request within 7 days of receiving the product for it to be considered for a return or refund. We will offer a full refund if the product is returned in the original, unused condition, including packaging. This refund will be the price minus the real shipping cost incurred for both sending and return. Any shipping or customs costs of the product will be paid for by the customer. If you wish to return the product, please email us at firstname.lastname@example.org.